2405 W. Princeton St. #9,
Orlando FL, USA

We’re open Monday – Friday, 9 a.m. – 5 p.m. EST

Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery charges?

Below are our standard shipping rates. We ship to most major countries through USPS and DHL.  Please review your shipping options at checkout as we may offer expedited and priority shipping options to your country for an additional charge.

Free Shipping over $99 US (Intl. $249)

United States: $4.95
Canada: $9.95
Rest of World: $14.95

Which payment methods are accepted?

We accept all major credit cards and PayPal.

How long will delivery take?

United States: 3-5 days via USPS
Canada: 5-7 days via DHL
Rest of World: 5-14 days via DHL

We may offer expedited and priority shipping options to your country for an additional charge.  All products are made to order and require a 10-14 day production time before they are shipped.

How secure is my payment info?

Your information is of enormous importance to us, and we take vital steps with the leading payment processors to safeguard data security. Getonfleek utilizes a Level 1 PCI DSS compliant service provider, the highest industry standard.  Our checkout uses Visa’s Global Compliance and MasterCard’s SDP.  We don’t store raw magnetic stripe, card validation code or PIN block data.  All Data is encrypted using multiple keys, split knowledge and dual control.

What exactly happens after ordering?

After you place an order, we get to work.  This is where the magic happens and your apparel comes to life!

Day 1-2:
Your order is received, processed and sent to production.
Day 3-10: 
Depending on your items and order size, production time may vary.
Day 11-12:  
Quality Control verifies your order is perfect and packages it for delivery.
Day 14:
Your order will depart our Florida, USA facility.

These times are estimated.  Your production time may vary depending on the products and quantity ordered.

If you are purchasing a product as a gift or for an event, please consider purchasing in advance or choosing a premium shipping option so we can prioritize your order.

 

Still have questions?  Read our support page

Get in touch

We’re open Monday – Friday, 9 a.m. – 5 p.m. EST

By Phone:
(844)-267-5424

By E-Mail:
[email protected]

By Mail:
2405 W. Princeton St. #9
Orlando, FL 32804