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Please read our FAQ before sending us a message

How long does my order take to process?

Orders typically ship within 1 business day or next business day if your order was placed on a weekend or holiday.

Can I purchase a premium shipping option?

Yes!  Purchasing a premium shipping option helps us prioritize and ship your order with a faster carrier. This is a great option if you need your order for a birthday, holiday or special event.

To purchase a premium shipping option, please cancel and replace your order with the desired shipping option.

Can I cancel my order?

To cancel your order, please login to your account and select ‘Cancel Order’.  This option is only available for 30-minutes after your order has been placed.