To track your order, please login and go to My Account, then view your orders or click Track Order. Please allow 3-5 days for tracking to update online.

Holiday Tracking Update

The holidays are a wonderful time of the year, and we are here to ensure your order arrives as quickly as possible.  To do this, we are shipping orders from various distribution centers, which use various shipping providers.

Orders may be shipped with one of the following carriers; please check all before contacting us:

Most Orders
Track ePacket (Option 1)
Track ePacket (Option 2)

Larger Orders / Expedited Delivery
SF Express
DHL GlobalMail

DHL Rush Shipping
DHL Express

Allow 3-5 days for tracking to be available online for most orders.

Holiday Updates

Finding the perfect gift is magical, that’s why we’re dedicated to making Getonfleek apparel the best choice the holiday season!

To do this, we need our elves working fast to process, pack and ship every order.  This means, if you need to modify or cancel an order, please do so within 30-minutes.

After 30-minutes, your order is automatically sent into our production queue and is unable to be modified or cancelled.  If this time has passed, we offer hassle-free returns and exchanges.  No worries, we’ll help you out – but please be patient.  You must wait to receive your order before we can take action.  No exceptions.

Thank you for your consideration as spread Holiday cheer throughout the year!

100% Buyer Protection

Your purchase is protected from click to delivery with our 100% money-back guarantee and Return Policy.

Contact Customer Service

To best serve our valued customers and maintain unbeatable low prices we have given you the ability to fully manage your orders.  Our self service platform lets you do many things, including: track your package, update information, request a refund and file a warranty claim.

Please contact us if you need help in any of the following:

  • Product Not Received or Significantly Damaged
  • Order Updates After 72-Hours
  • Chargeback Issue
  • Legal

Only emails regarding these issues may be answered.  Please contact [email protected] if these issues apply to you.

Media Requests

Thank you for reaching out to Getonfleek, please let us know how we can help.

Please contact [email protected] and include ‘Media Request‘ in your subject line.